KnowledgeSync Ideas

Ideas for the KnowledgeSync software product including EventPaks.

1 Vote

KS ITC - Allow Copy Files to be Delivered to a Local Network Path via the Cognytics Data Connector

Users that are moving from an on-premise version of KnowledgeSync to KnowledgeSync ITC have no way of delivering their report output files to their local network. Previously, the users were able to set up a Copy location of a folder location on th...

Created 21 Oct 16:53 by Victoria Aiken

Event

0 Will not implement
2 Vote

Create the ability to Undo / Redo

At times you want the ability to step back from what you were working on because you wound up breaking something. i know you can close without saving but sometimes you had not saved the prior step.

Created 27 Aug 15:53 by Andy Knebel

0 Planned
2 Vote

Consistency in Field Editing

There is a lot of inconsistency in the editing of data in fields depending on which screen you are on. For example, if you are changing the custom name of a column in the columns tab and click off of the field, the changes are lost. You have to pr...

Created 21 Aug 15:06 by Mike Bonfig

Event

0 Planned
1 Vote

Add SMS Number to Subscriber Linking Map

There is currently no field when doing the data mapping for Subscriber Linking from the Query to the SMS number, only the "phone number".

Created 15 Aug 13:10 by Mike Bonfig

SMS Native

0 Planned
1 Vote

Ability to preview the SQL table selected to assist in query development

Once a table is selected, KS should have the ability to display the data in that table to help the author create the query using the info/formatting/data contained in that table. Currently the developer has to either guess or use a 3rd party app

Created 11 Aug 14:18 by b p

Feature

0
1 Vote

Ability to pause/disable a boolean formula without deleting the entry

Saves on time and effort to simply pause a formula rather than delete and edit. For troubleshooting purposes when building a new query/event.

Created 11 Aug 13:41 by b p

Feature

0
1 Vote

Send System Reports from Sage100 wrk tables

System reports that use WRK tables only have data in them when run through Sage. Instead of having to recreate the report through other tables (which hardly ever gives the same results) it would be great if the alerts software could be scripted to...

Created 09 Aug 21:31 by Guest

Feature

0
1 Vote

Add the ability to upload Files outside of an Event

Right now, the only clear way to add a File for use with an Event is to add it inside of the Event. Once added, it can be used by other Events and can be viewed and deleted from the Files area under Admin. However, there's no apparent way to uploa...

Created 18 Jul 01:51 by Mike Bonfig

Event

0
1 Vote

Change of Terminology in Subscribers

I recommend changing the term "User" under Subscribers to either "Subscriber", "Recipient" or something more descriptive and accurate than "User". The people configured as Subscribers are typically not going to be "users" of the software, making t...

Created 17 Jul 19:55 by Mike Bonfig

Subscriber Management

0
1 Vote

KnowledgeSync User Group

It would be great to have some sort of online or in person user group where users of KS can brainstorm and share ideas and help each other as well.

Created 11 Jul 15:37 by Paul Saini

User Management

0