KnowledgeSync Ideas

Ideas for the KnowledgeSync software product including EventPaks.

1 Vote

Webcast can't edit action when another user is viewing page

Love webcast dashboards. One issue though is once I have a dashboard created and users are viewing it, if I open the action to view it let alone change it the system will not update the dashboard. Gives error shown on attachment. Suspect file lock...

Created 15 Nov 21:06 by Guest

Event

0
1 Vote

Be able to run a Crystal report with multiple connections defined

Reports can have connections to multiple databases, the ability to run these reports in KS would be helpful

Created 03 Oct 14:06 by Guest

Event

0
2 Vote

Exportable query results

Requested by Copiers Excellence C40432: Customer raised concerns about how long it took to export a query to CSV or excel once it was created. Vincent who is their power user said it took him 15 minutes or so to write the query but then had to man...

Created 29 May 15:22 by Jamie Bradley

Event

0
1 Vote

When changing a Query using the ? in filters, Events should not lose their values

When creating a single query to use with multiple events (using ? in the filters tab,) making a change in the query filter causes KnowledgeSync to remove the value from the event. You now need to go into multiple events to fix. The event should ke...

Created 09 Aug 14:25 by Guest

Event

0
2 Vote

Enable/Disable Email and schedules

When upgrading, or when dealing with issues for events, it would be useful to be able to temporarily disable all (or some subset) of emails or schedules. With the ability to turn them back on to what they were later. Currently this can only be don...

Created 14 Nov 19:56 by Guest

Event

0 Planned
1 Vote

Custom Schedules - Powered via a Query

Currently we are restricted to schedules based on generic time/days/weeks/month. It would be good if we could add a custom schedule that was powered by a query as to when the next run DateTime should be. A query could be created that returns one r...

Created 16 Oct 14:02 by Peter Holcroft

Event

3 Future consideration
1 Vote

Add webcast address for enhanced triggers for subscribers

Add a field, similar to email address, which will store a webcast directory address which could be used within the email body, by subscriber, for inclusion within the email sent to each subscriber of an Event published as a webcast.

Created 02 Jun 18:22 by Guest

Event

0 Future consideration
1 Vote

Allow Top-Level Delete of Records

Scenario: You set up a folder for "development" of Events, and have several Applications below the folder. You complete your development efforts - all applicable records (Events, Queries, Etc.) have been moved to the proper Production Applications...

Created 13 Dec 18:47 by Mike Bonfig

Event

0
1 Vote

Enable All Fields and Status for Synergy Workflows

When creating a workflow for Synergy through KnowledgeSync, it should let you choose to enter data for all fields associated to that workflow - not just fields that are "edit on open". You should also be able to change workflow status and change w...

Created 30 Nov 15:54 by Guest

Event

0
1 Vote

KS ITC - Allow Copy Files to be Delivered to a Local Network Path via the Cognytics Data Connector

Users that are moving from an on-premise version of KnowledgeSync to KnowledgeSync ITC have no way of delivering their report output files to their local network. Previously, the users were able to set up a Copy location of a folder location on th...

Created 21 Oct 16:53 by Victoria Aiken

Event

0 Will not implement