KnowledgeSync Ideas

Ideas for the KnowledgeSync software product including EventPaks.

5 Vote

Do not allow the session to time out while working on something

If the session times out while you are in the middle of creating an Alert you are not given the option to save it just kicks you out.

Created 19 Oct 17:06 by Andy Knebel

0 Will not implement
1 Vote

Allow *Last_Value columns to be formatted like other columns in emails, etc. using the KS email formatting functions

Values in the *Last_Value columns can be currency, dates, etc. and formatting them properly would make emails, etc. look a lot better.

Created 29 Aug 14:55 by Alex Casagrande

Email

0 Future consideration
1 Vote

When changing a Query using the ? in filters, Events should not lose their values

When creating a single query to use with multiple events (using ? in the filters tab,) making a change in the query filter causes KnowledgeSync to remove the value from the event. You now need to go into multiple events to fix. The event should ke...

Created 09 Aug 14:25 by Guest

Event

0
3 Vote

Need an undo/redo in the email HTML editor

From Brian Proulx

Created 08 Jul 12:50 by Anitha Rajagopalan

UI

0 Planned
3 Vote

Generate KS Crystal Reports with TTX/SQL files

Customers require the ability to generate and receive reports such as the Payroll Employee Earnings report however as this report contains TTX/SQL files they are unable to do so with the current version 10.4 of KS

Created 05 Jul 23:43 by Guest

Eventpak

1 Already exists
1 Vote

Allow usage of Watchdog Events without using a license connection

Most of my customers can benefit from using the Watchdog events to monitor for errors. However, it consumes another connection and therefore they either can't use or it causes errors because they are out of connections. It does not seem reasonable...

Created 20 Jun 02:46 by Guest

Licensing

1 Already exists
1 Vote

SMS providers ~ adding Podium?

Any thoughts on adding additional text providers? My client is using Podium currently which seems to have API integration.

Created 13 Jun 16:37 by Guest

SMS Native

1
5 Vote

Add Table Links from DB Schema

Where available in the schema, read the table's metadata to show what joins exist and use that to populate the links. This is instead of the user linking tables. Would still need to allow the user to change it.

Created 20 Mar 20:32 by David Austin

Feature

0 Will not implement
5 Vote

EventPak Store

Browse available EventPaks from within KS and then click to install them, like a store for EventPaks. Would access the EventPaks from a KS server.

Created 18 Mar 16:36 by David Austin

UI

1 Planned
4 Vote

Marketing Automation Features

Since many customers use KS for marketing automation, add features for that purpose. Opt-out/in list, subscriber preferences editing, CAN-SPAM and other regulatory compliance, read receipts, page tracking, scoring, etc.

Created 13 Apr 13:40 by David Austin

Subscriber Management

0 Will not implement