KnowledgeSync Ideas

Ideas for the KnowledgeSync software product including EventPaks.

Remove Schedule Creation and Modification from the Event form.

It is not intuitive that the Schedules are shared resources for all Events. Customers don't understand that when they change the properties of the "Daily at 9:00 a.m." Schedule to "Daily at 10:00 a.m." within Event XYZ, that the change not only applies to Event XYZ, but any other Event that uses that schedule.

My recommendation is that Schedules be something created and modified at the level of Subscribers so customers understand that their changes may not be impacting just a single Event.

  • Mike Bonfig
  • Aug 13 2020
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  • Brad Swindell commented
    December 23, 2020 13:17

    You could also add a warning that says: "This update will change the schedule to all events that are currently using it. Are you sure?"

    Bonus points if you can show a list of events that use that schedule if used on more then the event being modifed.

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