KnowledgeSync Ideas

Ideas for the KnowledgeSync software product including EventPaks.

Add "Top X" option or limit to the Synergy Prepopulated Lists

Many users have experience performance issues when trying to use the Synergy integration piece when they have a large amount of data within Synergy. We added the capability to disable this prepopulating function as a temporary fix for this issue.


The user would still like to have this enabled, but to modify it so that only the "Top X" number of rows could be returned. A setting would exist on the Synergy Server configuration where the user could specify the number of rows to return. When using the dropdowns, they can still enter partial text and the field would filter based on the entered text, but only the "Top X" rows would be returned.


Customer: Ever Fresh Fruit Co.

Case: 02930105

  • Guest
  • Nov 23 2022
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